Customer Relationship Management (CRM) is one of the most crucial elements of your business.  This week we bring you an overview of what CRM is in this handy infographic from Cynergy.  Next week we will look at how to choose the best CRM system for your business.

what is CRM?

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Tom the Trout

Chief Tickler at Tickling Trout
During Tom’s formative years he spent most of his time in the small pools.
He was often teased for being the only purple trout in the stream.
Tom’s specialism is tickling his prospects whether that’s email, website, dynamic illustrations or Facebook ads.
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