Tickling Trout® Privacy Policy

tickling-trout-eyes-closed[toggles class=”Our Privacy policy and the EU directive”] [toggle title=”Our Privacy policy and the EU directive” class=”in”]Tickling Trout®; (“we”) are committed to protecting your privacy. This privacy statement explains data collection and use practices with regard to this Web site.[/toggle] [toggle title=”What information do we collect and use”]

We do not store personally identifiable information in our cookie data.

There may be sections of our site that ask you to register for access to documents, other download items or to instigate contact with Tickling Trout®. Any nformation you provide will remain Tickling Trout®’s property and under no circumstances will it be sold or rented to a third party. Tickling Trout® may use your contact information to send you company and product information that you requested, and for marketing analysis of our Web site traffic.

In addition to any personal information you may provide,Tickling Trout® may use software or other tools that enable us to collect specific technical information like your Internet protocol (IP) address, your computer’s operating system, your browser type, traffic patterns and the address of any referring Web sites. Tickling Trout® monitors how a visitor arrives at our website, but cannot and will not gather information about other sites the visitor has been on.

[/toggle] [toggle title=”What we will do with your personal information”]

Tickling Trout® may use your personal information for the following purposes:

  • To enable you to use the site without repeatedly entering passwords or logins.
  • To provide information or services that you have requested.
  • To help us manage our content to ensure it is relevant and appropriate to you.
  • To alert you to company news, product upgrades, other updated information and new products and services from Tickling Trout®.
  • It is standard Tickling Trout® practice to easily allow you to remove your name from our distribution or marketing lists by clicking on the link provided within each electronic communication.
[/toggle] [toggle title=”How secure will my information be?”]The security and protection of your personal information is of paramount importance to Tickling Trout®. Therefore any information collected by Tickling Trout® is stored securely in order to avoid unauthorised access.[/toggle] [toggle title=”What are cookies?”]

A ‘cookie’ is a piece of data assigned by our Web server to the browser on your computer. Cookies help Web sites recognise repeat visitors to our site. Cookies are only read by the server that placed them and are unable to execute any code or virus. Cookies allow our system to auto-populate certain login information on a registration form using information that was received from you on a previous visit. Cookies also allow us to identify you. By showing how and when our visitors use this site, this information can help us to continue to improve our site. If you do not wish to receive cookies, or want to be notified of when they are placed, you may set your Web browser to do so, if your browser so permits. Please be aware that disabling cookies on your browser will reduce your functionality across many web sites.

On 26 May 2011, the rules about cookies on websites changed. This site uses cookies. One of the cookies we use is essential for parts of the site to operate and has already been set. You may delete and block all cookies from this site. Below are the cookies that are used on this website.

 

Cookies Used Purpose Further Information
Google Analytics These cookies are used to collect information about how visitors use our site. We use the information to compile reports and to help us improve the site. The cookies collect information in an anonymous form, including the number of visitors to the site, where visitors have come to the site from and the pages they visited. Google’s privacy overview

To opt out of being tracked by Google Analytics across all websites visithttp://tools.google.com/dlpage/gaoptout.

Essential cookie (Session ID) This cookie is essential for the website to operate and is set upon your arrival to the Tickling Trout® website. This cookie is deleted when you close your browser.
[/toggle] [toggle title=”What about links on your site?”]From time to time,Tickling Trout® may provide links on our site that point to external websites. We have no control over the content of these other sites, nor the usage of information they gather.[/toggle] [toggle title=”Google Analytics”]This website uses Google Analytics, a web analytics service provided by Google, Inc. (“Google”). Google Analytics uses cookies, to help the website analyze how users use the site. The information generated by the cookie about your use of the website (including your IP address) will be transmitted to and stored by Google on servers in the United States. Google will use this information for the purpose of evaluating your use of the website, compiling reports on website activity for website operators and providing other services relating to website activity and internet usage. Google may also transfer this information to third parties where required to do so by law, or where such third parties process the information on Google’s behalf. Google will not associate your IP address with any other data held by Google. You may refuse the use of cookies by selecting the appropriate settings on your browser, however please note that if you do this you may not be able to use the full functionality of this website. By using this website, you consent to the processing of data about you by Google in the manner and for the purposes set out above.[/toggle] [toggle title=”Modifications”]Tickling Trout® may in the future alter or add to this Privacy Policy, especially as we add new services to our site. Therefore, please check this part of our site from time to time to see if there has been a change.[/toggle] [toggle title=”Summary”]Recent legislation from the European Union has meant that websites must provide clear information about their use of cookies to their customers, something we at Tickling Trout® fully support.[/toggle] [toggle title=”Data Security”]

The security of your data such as subscriber lists and campaign content is incredibly important to us.

We have put in place both hardware and software protection to ensure that nobody else has access to your account and the information it contains.

[/toggle] [toggle title=”Physical Security”]

In the data centre, there are several layers of protection around the servers.

  • Level 1: A proximity card and PIN is required just to enter the building
  • Level 2: Proximity card access and fingerprint scan is required to enter the data centre
  • Level 3: Locked cages and cabinets secure all the hardware
  • Level 4: Video surveillance cameras are monitored constantly
  • Level 5: Vibration detection devices detect any motion
[/toggle] [toggle title=”Software Security”]

Precautions have been implemented in several layers.

All sensitive data is stored on servers behind a constantly maintained firewall.

There is security built into the operating system preventing outside access, and all major security patches are tested and applied within 2 weeks of release.

The databases are secured by additional access restrictions, and more sensitive data is also encrypted within the database.

The security systems have been audited by eBay, who were satisfied with the security levels.

[/toggle] [toggle title=”Backup facilities”]Your data is constantly mirrored to a redundant backup server, in the event of any significant failure we can instantly switch to this live backup without any data loss.

All the hardware is also fully redundant.

Further to these measures, all your data is backed up to an off-site location every night so that in the event of a system-wide disaster, we can perform a full backup recovery.

 

 

 

[/toggle][/toggles]